Impact of E-Commerce in Starbucks - 4672 Words

IMPACT OF E-COMMERCE ON STARBUCKS Table of Contents DATE IV 1 TASK 1 - ORGANISATION 3 INTRODUCTION 3 STARBUCK S INTERNAL BUSINESS FUNCTIONS 4 STAKEHOLDER RELATIONSHIPS 6 TASK 2 – IMPACT OF E-COMMERCE 10 INTRODUCTION 10 BUSINESS IMPACT OF E COMMERCE ON STARBUCKS 10 IMPACT ON SOCIETY 11 CONCLUSION 13 REFERENCE LIST 14 Task 1 - Organisation Introduction By definition an organization is a group of people who have come together socially to achieve a common goal on a continuing basis as set out in a mission statement. All organisations consist of some form of management structure which determines their business functions. Functional areas of a business refer to the activities that employee or group of†¦show more content†¦the internet. Online ordering – the system is design to assist in the electronic ordering of food from partners and suppliers. Cash Management functions – the IRIS platform provides an integrated cash management function which assists with cash operations, counting of till and preparing bank deposits The MIS provides information for starbucks managers to identify business requirements on a day to day basis, track and analyse customer transaction by time, check the sales of different product categories available in each shop irrespective of geographical location. They also record wastage, void items and other operations related functions for the shops. Store Managers can use the Management information System to prepare short term budget to plan long term profit and prepare proper forecasts. In starbucks the Iris system provides a number of reports that can be used to help manage store profitability and reviews of performance of sales. Support Centres: Starbucks support centres function as payroll services. They aid in the processing of payroll transfers for servicing starbucks partners. Support centres are used as service stations for distilling central inter and intra company operations on a daily basis within the same district and others. Marketing functions: Starbucks have completely embraced the P’s concept of marketing. Place- all of starbucks coffee shops are located in high traffic areas. Locations like college campuses, highShow MoreRelatedStarbucks - Project Selection1754 Words   |  7 PagesCoffee and Speciality eateries Industry: Recession and weakened economy had impact on all industries because of its adverse impact on the individual income and growing deficit. About 13.7% of retail foods are being captured by speciality eateries segment (Gupta, 2013). This industry continues to outpace the other industrial performance with 19.1% growth from 2009 to 2011 (Gupta, 2013). 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